Captive Support Associate
About The Position
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. The Captive Support Associate provides administrative and operational support to the captive insurance team. This role helps ensure smooth day-to-day operations, accurate documentation, and timely communication across internal teams, service providers, and captive members. This role offers: Exposure to captive insurance operations and regulatory processes. Opportunities to grow into underwriting, compliance, operations, or risk roles. A supportive environment for learning industryspecific skills.
Requirements
- High school diploma required, associate or bachelor’s degree preferred.
- Prior administrative or office experience is helpful but not required.
- Strong attention to detail and organizational skills.
- Ability to manage multiple tasks and meet deadlines.
- Clear written and verbal communication.
- Comfort with Microsoft Office (Word, Excel, Outlook) or similar tools.
- Willingness to learn insurance, risk, and captive operations concepts.
Responsibilities
- Maintain and organize captive program files, records, and documentation.
- Assist with preparing reports, presentations, and routine correspondence.
- Assist with premium audits.
- Assist with renewal activities, including gathering required documentation and coordinating internal workflows.
- Manage all captive shared email boxes to ensure timely responses and proper routing of inquiries.
- Enter, update, and verify data in internal systems with a high level of accuracy.
- Track deadlines and ensure required documents are submitted on time.
- Pull policies, loss runs, and endorsements from respective systems as needed.
- Complete Premium Finance Requests & Funding Forms.
- Complete Participation & Reinsurance Agreements for all captive programs.
- Serve as a point of contact for basic inquiries from captive members or internal teams.
- Route questions to the appropriate team members and follow up as needed.
- Support communication between the captive, service providers, and internal departments.
- Assist with maintaining compliance records and regulatory documentation.
- Help prepare materials for audits, board meetings, and regulatory filings.
Benefits
- Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
- Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
- Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
- Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
