Captain, Public Safety

San Manuel Casinos • Highland, CA

8d

About The Position

The Captain, reporting to the Director of Public Safety, leads daily security operations for the Casino, Resort, and Reservation. This role focuses on evaluating risks and aligning with the Tribe First initiative. Ensures efficient security for Tribal Citizens, guests, vendors, and team members while managing operational projects for strategic change Ensures the Department of Public Safety (DPS) team adheres to all policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Safeguards the protection of the Tribe, team members, guests, visitors, and stakeholders while ensuring the optimal and efficient use of the workforce, equipment, and resources. Leads and motivates a large team in delivering best-in-class security and customer service. 2. Plans, organizes, and leads the daily operational aspects of all functions of the department. Ensures integration with the Intelligence division and other operational components of the enterprise to enhance the safety and security of all Tribal Members and Team Members. 3. Manages and tracks project plans for DPS Strategic Initiatives, aligning them with Tribe priorities. Utilizes data and business requirements to create processes and drive implementation, while providing project management support to ensure defined goals and deliverables. 4. Responds in a support and/or safety role to emergency incidents, acting as incident commander or liaison officer. Provides 24-hour on-call notifications and support if and as needed. Works in conjunction with the San Manuel Fire Marshal to plan and assist with monitoring events. 5. Ensures the department complies with professional and Yaamava Brand Standards, government regulations, and Tribal ordinances. Conducts investigations into employee conduct across DPS. 6. Develops and implements strategic priorities for the team to ensure effective operations. Manages improving policies and procedures, focusing on best communication and crisis management practices. 7. Creates internal systems for tracking requests and data to improve operations. Assesses risks and business objectives for ongoing communication monitoring. Identifies opportunities for process enhancements to ensure the Team's effectiveness. 8. Develops risk-based analytics to identify critical assets. Proactively identifies security threats and sets operational priorities. Analyzes crime reports to determine trends and recommends changes to improve. 9. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

Requirements

• Bachelor’s degree in Criminal Justice, Business Administration, or a related field required.
• Minimum seven (7) years of experience in progressive, relevant, or with a law enforcement or security agency required.
• Minimum five (5) years of leadership experience required.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
• Demonstrated ability to take decisive action based on all available information and using sound judgment while collaborating with key stakeholders.
• Strong strategic and critical thinking skills, executive-level oral and written communication, and presentation skills are required.
• Ability to function in a dynamic and complex environment while providing high service to numerous constituencies.
• Must have experience building, motivating, and leading a professional team attuned to department business needs, risk, integrity, and excellence.
• Very strong organizational, communication, and project management skills required.
• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Obtain and maintain a valid California Bureau of Security and Investigative Services (BSIS) Gun, Guard Card, and DPS Training Requirements, including passing BSIS courses in Powers of Arrest and Firearms Certification.
• Comply with all current requirements set forth by (BSIS) for Armed Security Officers within 90 days of employment.
• Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles.
• A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.

Nice To Haves

• Master’s Degree in related field preferred.
• Management-level security management experience in a large corporate or other private sector setting is strongly preferred.
• Experience in the management of civilian personnel and supervisory responsibility for security functions at a heavily-trafficked public venue, such as an event center, sports facility, or transportation hub is preferred.

Responsibilities

• Safeguards the protection of the Tribe, team members, guests, visitors, and stakeholders while ensuring the optimal and efficient use of the workforce, equipment, and resources.
• Leads and motivates a large team in delivering best-in-class security and customer service.
• Plans, organizes, and leads the daily operational aspects of all functions of the department.
• Ensures integration with the Intelligence division and other operational components of the enterprise to enhance the safety and security of all Tribal Members and Team Members.
• Manages and tracks project plans for DPS Strategic Initiatives, aligning them with Tribe priorities.
• Utilizes data and business requirements to create processes and drive implementation, while providing project management support to ensure defined goals and deliverables.
• Responds in a support and/or safety role to emergency incidents, acting as incident commander or liaison officer.
• Provides 24-hour on-call notifications and support if and as needed.
• Works in conjunction with the San Manuel Fire Marshal to plan and assist with monitoring events.
• Ensures the department complies with professional and Yaamava Brand Standards, government regulations, and Tribal ordinances.
• Conducts investigations into employee conduct across DPS.
• Develops and implements strategic priorities for the team to ensure effective operations.
• Manages improving policies and procedures, focusing on best communication and crisis management practices.
• Creates internal systems for tracking requests and data to improve operations.
• Assesses risks and business objectives for ongoing communication monitoring.
• Identifies opportunities for process enhancements to ensure the Team's effectiveness.
• Develops risk-based analytics to identify critical assets.
• Proactively identifies security threats and sets operational priorities.
• Analyzes crime reports to determine trends and recommends changes to improve.
• Performs other duties as assigned to support the efficient operation of the department.

Benefits

• As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees.
• Join our team today!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager