CAPS Peer Coach (Student Position)

Ferris State University•Big Rapids, MI

2d•$14

About The Position

A Peer Coach is a student guide for new students at Ferris State University. Peer Engagement Coaches communicate regularly with students through texts, emails, phone calls, and in-person meetings to provide guidance, encouragement, and important campus information. In addition to one-on-one support, coaches promote campus resources and events, facilitate study tables and first-year programs, and help create a welcoming, supportive environment for new students.

Requirements

Be an active and engaged student leader who participates on campus
Be in good academic standing with a minimum GPA of 2.5
Be available to commit from approximately August 1 through May 5
Demonstrate the ability to build positive relationships with students from diverse backgrounds
Have a strong desire to help students achieve personal, academic, and career goals
Possess strong communication and interpersonal skills
Provide a supportive and caring connection for assigned students
Be dependable, professional, and respectful of confidentiality
Be willing to participate in training and program responsibilities
Adhere to the policies and procedures of Ferris State, Career and Professional Success and the Peer Engagement Coach program
Establish and maintain appropriate conduct with assigned students
Act as a positive role model and provide a supportive and caring connection for assigned students
As an individual who is responsible for driving on behalf of the university, a driving record check will be run pursuant to university policies. The individual will be required to sign an authorization to run a criminal history background and driving record check.

Responsibilities

Support students through frequent and creative outreach including texts, calls, emails, surveys, and meet-ups
Actively learn and stay informed about campus resources and online tools so you can confidently guide students to the services that best support their success
Help students develop the skills needed to succeed academically and personally
Assist students with basic academic support
Connect caseload students with basic needs resources
Use training to ask thoughtful questions that help identify student barriers and guide them to appropriate resources
Encourage students to stay motivated, attend activities, get involved on campus, build friendships, and set personal goals
Provide information for first year students of important dates and campus events through the First Year Newsletter and Ferris360 group
Engage in campus events and promote student attendance
Host and coordinate study tables and other academic focused events
Plan, implement, and evaluate first year events, including tasks such as room reservations, catering, advertising, purchasing supplies, event setup, staffing events, and coordinating volunteers. Event setup may involve transporting University property in a personal vehicle
Accurately document student interactions and program information in Navigate
Utilize Excel to organize student information and record engagement