Capital Markets Mortgage Lock Desk Analyst - Onsite

Newrez•Fort Washington, PA

5d•Onsite

About The Position

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Job Summary: We are seeking a detail-oriented and analytical Capital Markets Mortgage Lock Desk Analyst to join our team. This role supports the mortgage pipeline management process by reviewing loan pricing, implementing lock desk operations, and coordination with internal teams and external investors. The ideal candidate will have a general understanding of capital markets, and interest rate trends, combined with excellent problem-solving skills and the ability to thrive in a fast-paced environment.

Requirements

Education: Bachelor’s degree in Finance, Economics, Business, or a related field preferred (or equivalent experience).
Experience: 1-3 years of experience in mortgage banking, capital markets, secondary marketing, or lock desk operations.
Technical Skills: Proficiency in mortgage loan origination systems and Microsoft Office Suite (Excel expertise required); familiarity with pricing engines and data analysis tools is a plus.
Knowledge: Understanding of mortgage products, and general knowledge of interest rate risk, and secondary market operations a plus.
Analytical Skills: Ability to interpret loan pricing scenario data, and make data-driven decisions.
Communication: Excellent verbal and written communication skills to interact with internal teams and external partners effectively.
Detail-Oriented: High level of accuracy and attention to detail in a deadline-driven environment.

Nice To Haves

Familiarity with investor guidelines (e.g., Fannie Mae, Freddie Mac, Ginnie Mae).
Ability to adapt to changing market conditions and multitask under pressure.

Responsibilities

Pipeline Management: Monitor and manage the mortgage loan pipeline, ensuring accurate pricing, locking, and extensions in accordance with company policies and market conditions.
Loan Lock Administration: Process borrower rate locks, extensions, re-locks, and cancellations efficiently and accurately while maintaining compliance with investor guidelines and secondary market standards.
Investor Coordination: Collaborate with secondary market investors and internal sales teams to confirm loan eligibility, lock confirmations, and delivery requirements.
Data Integrity: Maintain and update lock desk systems, ensuring data accuracy across platforms; troubleshoot discrepancies and resolve issues promptly.
Risk Mitigation: Identify and escalate potential risks related to rate locks, and pipeline fallout to senior management.
Customer Service: Act as a point of contact for loan officers, processors, and underwriters regarding lock inquiries, policies, and procedures.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions