About The Position

• Support data operations; make sure the data is delivered to clients on time, accurate and within scope. • Become process/platform SME; conduct root cause analysis of data issues and act as the point of contact to address questions, queries and requests • Independently perform work within guidelines and according to specific procedures • Support internal and client testing activities prior to “go live” date and immediate post-production transition, oversee and improve live processes • As part of the wider team, add an input on overall Alpha Data product enhancements and requirements • Collaborate with Alpha Data Implementation, Service Management and IT teams to share best practices, raise issues, develop consistent global processes

Responsibilities

  • Support data operations
  • Ensure data is delivered to clients on time, accurate and within scope
  • Become process/platform SME
  • Conduct root cause analysis of data issues
  • Act as the point of contact to address questions, queries and requests
  • Independently perform work within guidelines and according to specific procedures
  • Support internal and client testing activities
  • Oversee and improve live processes
  • Add an input on overall Alpha Data product enhancements and requirements
  • Collaborate with Alpha Data Implementation, Service Management and IT teams to share best practices, raise issues, develop consistent global processes
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