CAPI QC Specialist
About The Position
The University of Wisconsin Survey Center (UWSC) is seeking candidates for a CAPI QC Specialist position. In this position, the CAPI QC Specialist will assist the Computer Assisted Personal Interviewing (CAPI) Supervisor with managing interviewing staff for a variety of CAPI studies for the UWSC. The CAPI QC Specialist will act as a Lead Worker and assistant to the CAPI Supervisor for all CAPI projects. The position is responsible for assisting the CAPI Supervisor in overseeing CAPI field staff conducting social science research. This includes conducting quality control audits by listening to audio recordings of interviews, evaluating adherence to study protocols, delivering feedback to staff, and notifying CAPI Supervisors of trend errors. This position is also responsible for conducting notes reviews for all studies to insure that project guidelines are being met. The incumbent responds to questions from staff on project protocols, processes time sheets and expense reports for staff, packs and mails materials to staff, and completes other administrative tasks. CAPI interviewers and field staff are charged with the task of administering interviews to respondents in their homes and in institutional settings. Projects in 2025 included the Mid-Life in the United States (MIDUS) and Wisconsin Longitudinal Study (WLS), two comprehensive longitudinal studies that concern aging and cognitive decline, among others. This position reports to the CAPI Supervisors, Paige Bartlet, Erica Smith and Lane Burke.
Requirements
- Strong organizational skills and attention to detail
- Data entry proficiency with attention to accuracy
- Excellent verbal and written communication skills
- Capability of providing instruction and feedback to remote staff
- Proficiency with Microsoft Office platform
- Ability to listen to audio recordings of interviews for long periods of time
Nice To Haves
- Experience in social science research or a call center
Responsibilities
- Maintains organization of research records according to established policies and procedures
- Schedules logistics and secures resources for research supplies, equipment, and facilities
- Tracks supply and equipment inventory levels and places replenishment orders
- Assists with conducting experiments or interviews, collecting and analyzing data, and documenting results according to established protocols
- Assists in composing and organizing research reports and manuscripts to provide updates on unit objectives
Benefits
- generous vacation, holidays and paid time off
- competitive insurances and saving accounts
- retirement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
