Capacity Procurement Coordinator

J.B. Hunt • Lowell, AR

15h

About The Position

Under routine supervision, the incumbent markets the J.B. Hunt brand and negotiates rates to meet load expectations while ensuring optimal margins. The Capacity Procurement Coordinator purchases transportation services from qualified carriers that will provide the best transportation solution for the customer and ensures all booked freight is covered in a timely manner with flawless execution using both internal assets and external resources. The incumbent also provides location status updates for customers.

Requirements

• Ability to work various schedules, including overnight and weekend shifts
• Strong written and verbal communication skills
• Ability to multitask
• Ability to prioritize
• Ability to quickly learn new software systems and efficiently operate within them
• Ability to process information with high levels of accuracy
• Ability to meet or exceed customer and carrier needs and expectations and provide excellent service

Nice To Haves

• 1-2 years of working experience, preferably in a related role such as sales, a call center, or high-level customer experience and/or bachelor’s degree in supply chain/logistics, business administration, or general studies

Responsibilities

• Negotiate with carriers for the appropriate purchase rate to meet revenue and profit margin goals and facilitate appropriate business relationship with the carrier.
• Manage all freight in transit by obtaining adequate updates from carriers/drivers to monitor movement and provide updated ETAs to customers
• Tender loads and optimize service through system management utilizing the Carrier 360 platform to review carrier rate submissions, make counteroffers, and respond to inquiries from carriers
• Proactively communicate service failures to internal support teams to minimize service failures, promote on time service, and ensure safety
• Trace and obtain load updates and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments
• Perform clerical duties such as processing documents, data entry, maintaining records and files, and compile and arrange data
• Receive proper documentation to validate and issue fuel advances to drivers

Benefits

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees