Capacity & Performance Engineer, VP

Mitsubishi UFJ Financial Group•Jersey City, NJ

3d•Hybrid

About The Position

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details. Job Summary: Seeking Capacity & Performance Planning Engineer with strong background in IT Infrastructure Engineering, Capacity and Performance for Compute, Cloud, Storage and Network. The Senior Capacity Planning and Performance Engineer would lead multiple capacity and performance projects from inception through completion, while adhering to scope, schedule, quality and budget for capacity and performance efforts. This individual must possess strong communication, presentation, and relationship building skills and must be comfortable working with technology and business partners across the organization in a collaborative way. The individual in this role will be part of the Service Delivery Organization within Technology Information and Operations and will work with cross functional teams to deliver the infrastructure capacity, plan for capacity and performance management, and determine requirements to optimize deployments to private and public cloud. Capacity Planning Engineer: Responsibilities include performing Server monitoring, analysis, reporting and tool administration for Teamquest. Collect utilization, capacity and performance statistics for all critical computing platforms, including servers, networks and data storage and provide application/server forecasts of resource usage. Hands of experience in Analyzing resource usage charts using TeamQuest, creating templates for different OS’s such as Windows, Linux and AIX and creating alerts. Actively able to identify, resolve, and escalate capacity planning challenges. Experienced in capacity management and infrastructure engineering for distributed server environments, as well as network and distributed storage environments. Provide right-sizing and optimization for applications migrating to Private Cloud and AWS and in support of Data Center Consolidation. Support DevOps and partner with application developers to find the best way to scale infrastructure, characterize transactional throughput and response time, reduce resource consumption and shorten request latency and understand roadmaps. Support design, development, and implementation of automated processes for gathering, populating and maintaining capacity and system utilization data. Ability to develop advanced queries and reports for management on KPIs to improve the process effectiveness, efficiency, and data accuracy. Profile Application response times and business transactions/volume mix from production. Determine Capacity/ configuration to meet SLAs for projected business volumes. Provide business service level/availability monitoring for critical applications and create performance dashboards. Monitoring Web Application Performance and critical application end user experience Performance testing skills needed. JMeter hands on experience in scripting, enhancements/modifications to existing scripts, creating scenario’s and executing tests. Resource should have also experience in write custom functions in JMeter and outputting data into a specific location. Resources should have end to end understanding of overall application architecture and have experience in creating Performance test plans, understanding Non-Functional Requirements, and reporting. Performance testing resources should have good understanding of batch performance testing and reporting. APM / Dynatrace deliverables: Dynatrace hands on experience to perform connectivity tests and install agents, post maintenance windows. Create synthetic monitors, dashboards, and reporting. Ability to perform problem analysis on problems identified in Dynatrace. Incident Management – Reviewing all INCs assigned to APM & Capacity team and performing RCA, routing to the right teams if it is not related to application capacity or performance. Provide validation support leveraging Dynatrace monitoring during PRD changes. Support troubleshooting issues in lower environment (environment stabilization). Assisting in optimizing application performance via tuning recommendations during PTE reviews and PRD support (requires deep understanding of application platforms and performance metrics, JVM, OpenShift, AWS insights) Post Go live Production monitoring and report breaches in SLAs. Dynatrace certified preferred. Working knowledge of PY programming language.

Requirements

Strong background in IT Infrastructure Engineering, Capacity and Performance for Compute, Cloud, Storage and Network
Strong communication, presentation, and relationship building skills
Experienced in capacity management and infrastructure engineering for distributed server environments, as well as network and distributed storage environments
JMeter hands on experience in scripting, enhancements/modifications to existing scripts, creating scenario’s and executing tests
End to end understanding of overall application architecture and have experience in creating Performance test plans, understanding Non-Functional Requirements, and reporting
Good understanding of batch performance testing and reporting
Dynatrace hands on experience
ServiceNow hands on experience and navigate ITOM event management tool for review of incidents, alerts, and events
SolarWinds hands on experience and navigate in SolarWinds how to configure for monitoring and alerting
Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

Nice To Haves

Dynatrace certified preferred
Working knowledge of PY programming language

Responsibilities

Performing Server monitoring, analysis, reporting and tool administration for Teamquest
Collect utilization, capacity and performance statistics for all critical computing platforms, including servers, networks and data storage and provide application/server forecasts of resource usage
Analyzing resource usage charts using TeamQuest, creating templates for different OS’s such as Windows, Linux and AIX and creating alerts
Actively able to identify, resolve, and escalate capacity planning challenges
Provide right-sizing and optimization for applications migrating to Private Cloud and AWS and in support of Data Center Consolidation
Support DevOps and partner with application developers to find the best way to scale infrastructure, characterize transactional throughput and response time, reduce resource consumption and shorten request latency and understand roadmaps
Support design, development, and implementation of automated processes for gathering, populating and maintaining capacity and system utilization data
Develop advanced queries and reports for management on KPIs to improve the process effectiveness, efficiency, and data accuracy
Profile Application response times and business transactions/volume mix from production
Determine Capacity/ configuration to meet SLAs for projected business volumes
Provide business service level/availability monitoring for critical applications and create performance dashboards
Monitoring Web Application Performance and critical application end user experience
Perform connectivity tests and install agents, post maintenance windows
Create synthetic monitors, dashboards, and reporting
Perform problem analysis on problems identified in Dynatrace
Reviewing all INCs assigned to APM & Capacity team and performing RCA, routing to the right teams if it is not related to application capacity or performance
Provide validation support leveraging Dynatrace monitoring during PRD changes
Support troubleshooting issues in lower environment (environment stabilization)
Assisting in optimizing application performance via tuning recommendations during PTE reviews and PRD support (requires deep understanding of application platforms and performance metrics, JVM, OpenShift, AWS insights)
Post Go live Production monitoring and report breaches in SLAs