Capacity Management Architect Associate

Emory Healthcare•Tucker, GA

About The Position

Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, leadership programs...and more! Description RESPONSIBILITES: Capacity Management Associate Architects are responsible for carrying out daily schedule requests across the Physician Group Practice. Using industry standard best practices and successfully leveraging business tools, Capacity Management Associate Architects will engage with our section partners to accelerate access and productivity related improvements. Associate Architects will strategize to implement daily schedules and templates that enhance patient flow. Successfully meets Service Levels when resolving tickets. Fulfills schedule requests quickly and accurately, consistently seeking opportunities to utilize best practice strategies and techniques to all schedules. Successfully serves as an Ambassador for Patient Access when meeting with section representatives to discuss and implement schedule changes. Effectively communicates with colleagues at all levels of the organization, including Patient Access team members, clinic staff, administrators, and physicians. MINIMUM QUALIFICATIONS: Bachelors degree OR 4 years of experience in healthcare operations, capacity management, project management or informatics. Capacity Management or Patient Access experience strongly preferred. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.

Requirements

Bachelors degree OR 4 years of experience in healthcare operations, capacity management, project management or informatics.

Nice To Haves

Capacity Management or Patient Access experience strongly preferred.

Responsibilities

Carrying out daily schedule requests across the Physician Group Practice.
Engage with our section partners to accelerate access and productivity related improvements.
Strategize to implement daily schedules and templates that enhance patient flow.
Successfully meets Service Levels when resolving tickets.
Fulfills schedule requests quickly and accurately, consistently seeking opportunities to utilize best practice strategies and techniques to all schedules.
Successfully serves as an Ambassador for Patient Access when meeting with section representatives to discuss and implement schedule changes.
Effectively communicates with colleagues at all levels of the organization, including Patient Access team members, clinic staff, administrators, and physicians.