CyraCom Internationalposted about 2 months ago
Queens, NY
Professional, Scientific, and Technical Services

About the position

The position involves providing meaning-for-meaning interpreting while adhering to CyraCom's interpreter protocols and policies. The interpreter is expected to maintain confidentiality and follow ethical guidelines as outlined by CyraCom. Continuous improvement in vocabulary and specialized subject matter knowledge is essential, particularly in areas such as medical, legal, and social services. The role also requires the use of standard office equipment and MS Office applications.

Responsibilities

  • Provides meaning-for-meaning interpreting.
  • Follows CyraCom's interpreter protocols as per CyraCom training, policies, and procedures.
  • Follows all CyraCom policies and procedures related to information confidentiality and interpreter ethics.
  • Attends all required training for interpreters, such as training by the CyraCom Quality and Development Department.
  • Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.
  • Maintains confidentiality as per CyraCom Interpreter policies.
  • Uses standard office equipment such as telephones, computers, copiers and fax machines.
  • Uses MS Office applications such as Outlook, Word and Edge (or other internet browser).
  • Demonstrates predictable, reliable, and timely attendance.
  • Follows written and verbal directions and completes assigned tasks on schedule.
  • Reads, writes and communicates in English.
  • Communicates in person and by telephone as per CyraCom policy.
  • Learns from directions, observations, and mistakes.
  • Works independently or as part of a team.
  • Interacts appropriately with others including co-workers, supervisors, and customers.
  • Works with supervision, receiving instructions/feedback, coaching/counseling and/or corrective action.
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