Canopy Tour Guide

Mount Washington Hotel • Carroll, NH

246d

About The Position

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.

Requirements

• Experience as a naturalist or outdoor recreation guide preferred.
• Previous rock climbing experience preferred.
• Strong leadership and teaching skills.
• Ability and comfort working at heights of 200+ feet.
• Strong organizational skills with ability to multi-task within a fast-paced environment.
• Flexible schedule is preferred and willingness to work 'on-call' as needed.

Nice To Haves

• Experience in the ski industry.
• Outdoor education experience.
• Recreation management experience.
• Experience with high angle ropes courses.
• Experience in interpretive/educational programming.

Responsibilities

• Act as a guide for the variety of outdoor guided activities that are offered including Canopy Tour, West Wall rock climbing, and hiking.
• Responsible for the safe operation of all technical aspects related to the canopy tour and west wall climbs.
• Provide exceptional customer service through patience and sensitivity to guest fears and concerns.
• Maintain a professional attitude regarding conversations and interactions with guests, keeping in mind all aspects of diversity and harassment training.
• Inspect all equipment daily and while on course.
• Ensure effective documentation of all training and maintenance.
• Monitor equipment usage thru daily inspections.

Benefits

• Complimentary Skiing and Riding
• 25% off Food & Beverage at our Outlets (excluding alcohol)
• 25% off Retail Purchases
• 25% off Spa Services
• Discounts on Ski & Golf Rentals, Canopy Tours, and Other Activities
• Employee Seasonal Housing may be Available

What This Job Offers

• Career Level: Entry Level