About The Position

Job Title: Muse Department: Retail Reports To: General Manager Overview / Objectives: Provide customers with a comfortable, inspirational, and creative experience. Provide informed, accurate, and comprehensive product information to customers. Educate customers regarding safe and responsible cannabis consumption. Perform a variety of dispensary-related functions.

Requirements

  • Education and work experience – High school diploma or equivalent.
  • 2+ years' experience in a fast-paced, client-service intensive industry.
  • Must be at least 21 years of age.
  • Able to successfully pass an extensive background check.
  • Must provide 1 professional and 1 personal reference.
  • Must be able to obtain and maintain a current Marijuana Establishment Agent Registration Card.
  • Willing to work differing shifts including evenings and weekends.
  • Willing to attend events outside of the dispensary including but not limited to – trade shows, company sponsored events, required on and off-site training, etc.
  • Massachusetts cannabis regulations require all applicants to pass an iCori check.

Nice To Haves

  • Previous dispensary experience helpful.
  • Bilingual or multilingual a plus but not required.
  • Previous experience with Electronic POS (Point of Sale), inventory systems, METRC, and/or other Seed to Sale software preferred but not required.
  • Able to communicate effectively and politely to all colleagues, community members, and customers.

Responsibilities

  • Manage all aspects of the customer experience, focusing on creating safe, welcoming, positive, and compliant customer visits.
  • Perform transactions through the POS system accurately and efficiently; verify selection and quantity of customer purchases and ensure compliance with legal purchase limits.
  • Partner with Compliance personnel to ensure retail transactions are carried out in compliance with CMR 500.105 and 500.140.
  • Adhere to all state, regulatory, and dispensary requirements, policies, and procedures.
  • Follow all cash, non-cash, and product asset protection guidelines and report any issues immediately.
  • Maintain an advanced understanding of all products and educate guests regarding dosage, administration methods, safe, and responsible use.
  • Maintain a sanitary, clean, and safe store environment.
  • Assist as needed in the fulfillment and inventory processes, ensuring accuracy and attention to detail.
  • Accept manifested transfers of product to ensure product on-hand is accurate within METRC and enter product quantities into inventory system.
  • Maintain organized and consistent product storage systems.
  • Conduct cycle counts and quarterly audits as requested.
  • Record and report marijuana waste.
  • Notify the General Manager of any inventory discrepancies / issues.
  • All other tasks as needed to ensure a compliant, orderly, and well-maintained product inventory, and accurate fulfillment processing.
  • Assist as needed with security responsibilities.
  • Sign in visitors and monitor deliveries in and out of the building and loading area.
  • Ensure that every customer is at least 21 years of age before allowing them into the building.
  • Notify General Manager or Assistant General Manager of any emergency event that may require immediate response.
  • Maintain knowledge of security response SOPs
  • Assist with training new employees.
  • Ensure responsible product consumption and service by discreetly notifying appropriate managers of concerns and observations.
  • Complete a 4-hour responsible vendor training and 4 hours annually of job-specific training

Benefits

  • We offer medical, dental, vision, short and long term disability, life insurance, a company matched Safe Harbor 401k plan, and more.
  • We also provide our team members with paid time off, time-and-a-half holiday pay, and exceptional wages.
  • Reverie 73 is also about the fun - such as - discounts on products, company outings and events, and more!
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