Cannabis Dispensary Retail Associate - Sherrill

Verona Collective•Sherrill, NY

12h•Onsite

About The Position

We are currently seeking Cannabis Dispensary Retail Associates to join our team at Verona Collective, Oneida Indian Nation's cannabis retail operations. Cross-training in all departments, creating a welcoming environment for all guests, understanding and executing compliance and in-store policies, cash handling, and accuracy are some of the expectations within this role. This position requires a desire for continued excellence and a drive for the continuation of business development. WEEKEND AVAILABILITY IS REQUIRED

Requirements

1+ years of retail, hospitality, or customer service experience.
An enthusiastic self-starter who can prioritize tasks, work well in a team-driven environment, and maximize efficiency.
Skilled in Microsoft Office applications and moderately tech-savvy to troubleshoot minor issues.
Proficient in cash handling, math skills, and attention to detail.
Customer-oriented with outstanding interpersonal and communication skills.
Emotionally intelligent with an ability to stay current with diverse consumer needs.
Capable of remaining collected and efficient in a high-pressure environment.
Must have excellent communication skills and be able to work with a diverse set of personalities and learning styles
Must be 21 years or older
Ability to work with a team
Ability to stand on feet for up to 10 hours
Ability to lift up to 50 pounds

Responsibilities

Greet and confirm guests have been checked into the POS with proper form of identification and are 21+.
Sustain a thorough, accurate understanding of all Cannabis products available, the knowledge to curate options for each guest individually, and the ability to express consumption methods and storage. A full-fledged understanding of Cannabis is not required, but a passion for the plant is a must. Candidates will receive further education upon accepting the role.
Maintain a clean, safe, organized, and fully stocked sales floor selection.
Assist in inventory receiving, auditing, labeling, and re-stocking of products.
Collaborate with team members to secure a 'pick & pack' operation, with confirmation of 100% accurate order fulfillment.
Daily & weekly audits of all Cannabis products to ensure 100% accuracy in physical and digital counts.
Comfort in using POS fluently, with an ability to handle minor troubleshooting operations.
Ability to give accurate change to customers and follow general money handling protocols.
Offer an upbeat, informational, and personalized experience to each guest while staying mindful of an optimal flow for all guests.
Stay current with inventory levels and options for guests/sales floor team members, while expressing needs to Fulfillment/Vault associates.
Ongoing availability to work a flexible schedule based on the needs of the business, including morning, midday, and evening shifts as well as weekends and holidays
Remaining calm, friendly, and engaged in a fast-paced environment.
Create relationships with guests that ensure brand loyalty and return.
Perform opening & closing procedures, including cleaning, reorganizing, ensuring all Cannabis items are secured, and counting tills.
Being responsible for assigned cash till during the shift and verifying cash amounts are consistent with reports at the end beginning and end of their shift.
Ensure the shift switches are smooth and the team entering the establishment next is prepared and fully stocked.
Participate in pre-shift meetings to learn about any changes in products or procedures, expected sales & promotions and any other news from the Management team.