Cannabis Dispensary Retail Associate (Budtender)

Temescal Wellness•Framingham, MA

44d•$19•Onsite

About The Position

The Cannabis Retail Associate (referred to as budtender) is responsible for providing outstanding service and assistance to the patients and guests visiting our dispensary operations in Framingham, MA. They assist the management team with all facets of dispensary operations, pursuant to and in compliance with local and state laws and regulations, including 105A CMR 725 and 935 CMR 500. The Retail Associate position is designed to provide the people that we serve with a consultative buying experience to consistently provide a transformative guest experience by making every effort to partner with each guest to find the best available. This job posting is intended to describe the general requirements for the performance of this role. It is not a complete statement of duties, responsibilities or requirements. The role of the PSA will expand and evolve based upon the needs of the organization and the demands of our guests.

Requirements

Must be 21+ years old
Must be able to work varied shifts with a schedule to be established
Authentic passion to serve the qualifying patients and caregivers of the state of Massachusetts, as well as adult use guests
Affinity for handling multiple demands simultaneously and proficiency with time management
Ability to learn and to use seed to sale POS software in compliance with program regulations
Strong attention to detail
High-energy, enthusiasm and positivity, a general can-do spirit
Exemplary customer service skills as observed by supervisors and as validated by guest and patient feedback
Ability to actively listen to guests and to assist in guiding their product choices.
Thorough knowledge of all program guidelines and relevant Temescal Wellness policies and procedures
Strong verbal and written communication skills
Ability to visually examine products for quality and signage/labeling accuracy
Exhibit a “can-do” attitude and a willingness to take on new responsibilities and tasks as they become necessary
Ability to assure compliance by demonstrating attention to detail and the aptitude to process and internalize a large volume of information, most specifically around state regulations
Relentless pursuit of accuracy and of achieving efficiency through technology and scalable processes
Ability to stand and walk for extended periods of time
Bend and stoop to grasp objects, bend and twist neck and waist, reach above and below shoulders and squat
Bend and lift loads, not to exceed 50 pounds
Repetitive use of hands for grasping, pushing, pulling and fine manipulation
Local Candidates Only

Responsibilities

Assist qualifying patients and caregivers and adult-use guests in obtaining their cannabis/cannabis infused or medicated products.
Participate actively in ongoing training in customer service delivery
Assist with dispensary opening and closing, to include the protection of dispensary assets by following Temescal Wellness operational policies and procedures
Compliance with program regulations as they relate to retail operations and to the dispensing of medicated products, including the use of seed to sale software
Maintenance of a well-stocked and beautifully merchandised dispensary
Uphold all standards pertaining to dispensary cleanliness and Serv-Safe for infused product handling
Consistently provide a transformative guest experience by making every effort to partner with the guest to find the best available product for their stated need
Maintain store security, including building security and the security of all company assets to include the handling of cash and other financial instruments
All other duties assigned by management

Benefits

Employer pays approximately 70% of medical, dental and vision insurance, including for family members
Time off policy
Mission-driven organization with an excellent work-life balance

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