Cannabis Consultant

Stash Ventures - Ann Arbor, MI

Full-time - Entry Level

Ann Arbor, MI

Administrative and Support Services

About the position

The Cannabis Consultant at Stash Ventures is responsible for providing exceptional customer service and managing inventory within a cannabis dispensary. This entry-level position focuses on creating a welcoming environment for guests, ensuring compliance with regulations, and maintaining organized records. The role emphasizes teamwork, adaptability, and a commitment to community engagement and education in the cannabis industry.

Responsibilities

• Welcoming each guest personally using enthusiastic words, tone, and body language.
• Answering, assisting, and directing all incoming telephone calls to appropriate parties in a professional and courteous manner.
• Accurately entering, processing, and storing guest identification and other documentation to maintain organized records of guest interactions.
• Operating computer systems to check-in guests and perform other work-related duties.
• Notifying other staff of guest arrival and managing flow of guests into the sales room to ensure a timely, positive experience.
• Performing related clerical work and projects such as typing, filing, and sorting mail distribution.
• Working as a team to maintain an effective atmosphere and efficient service.
• Cleaning, stocking, and organizing the dispensary; working with others to keep all areas cleaned and stocked in accordance with the Company's standards at all times.
• Inputting orders in a timely and accurate manner, collecting money from guests for products purchased, making appropriate change, and maintaining a balanced cash drawer.
• Maintaining up-to-date knowledge of industry trends and products offered.
• Breaking down bulk flower into sellable quantities.
• Updating menus and signage with informative and visually appealing information.
• Assisting in weekly/daily audits, as well as monthly comprehensive inventories, to ensure that all marijuana products are tagged and tracked properly in METRC.
• Performing all other duties as assigned.

Requirements

• Knowledge of cannabis required.
• Must be at least 21 years old.
• High school diploma or equivalent.
• Must be able to pass a background check.
• Works well in a team environment.
• Strong attention to detail.
• Excellent time management skills.
• Ability to work in a highly regulated environment.