Campus Visit Coordinator I

University of St. Thomas•Houston, TX

About The Position

The Campus Visit Coordinator I plays an essential role within the Enrollment Management team by assisting with the coordination and execution of daily campus tours, special events, and the student ambassador program. This position ensures a welcoming and engaging experience for prospective students and families by managing tour operations, scheduling, and ambassador assignments. The Campus Visit Coordinator I also supports recruitment and yield efforts by coordinating logistics for on-campus events, providing timely communication to prospective students, and assisting with ambassador training and supervision. Through strong organizational skills and a focus on service, this role helps showcase the University's programs and community while contributing to overall enrollment goals.

Requirements

Strong communication (verbal and written) skills, vibrant personality, and strong problem-solving skills are essential.
Ability to work in a goal-driven and measured performance environment.
Possess high energy, attention to detail, and the ability to organize effectively.
Can manage multitasking and priorities as it pertains to engagement and recruitment.
A valid driver's license and the employee must be able to work extended hours or weekends during peak times and for special programs, projects, and events.
Able to travel and work flexible hours, including nights and weekends.
Must be able to lift 10-15 pounds and walk significant distances.
Significant evening and weekend work is necessary.
Some out-of-state travel may be required.

Responsibilities

Represent the University at both on- and off-campus admissions programs, events, and recruitment activities.
Demonstrate strong knowledge of Bachelor's and Graduate programs, including admissions requirements, processes, and deadlines.
Confidently deliver presentations to prospective students, families, educators, and community leaders, highlighting the opportunities available at UST.
Execute follow-up communication with prospective students who attended an event, through written correspondence, email, phone calls, and text messaging.
Accurately record interactions, group visits, and communications using the University's CRM system (Slate).
Assists with the Student Ambassador Program, including recruitment, hiring, training, supervision, and budget management throughout the fiscal year.
Conduct campus tours if no other member of staff or student ambassadors is available.
Cultivate and maintain effective working relationships with internal partners and external stakeholders in support of admissions goals.
Support targeted call campaigns at both the undergraduate and graduate levels as needed.
Prepare and analyze on-campus event data (including surveys) to assist recruitment initiatives with admissions leadership.
Manage and maintain outreach/recruitment materials inventory for the Office of Admissions as needed.
Assists Front Desk Coordinator with front desk coverage, admissions email, and call queue as needed.
Assists with the coordination of social media campaigns for the Office of Admissions & Student Ambassador program.
Additional duties as assigned.