About The Position

The American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant & Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that lead and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company's payment network and leads bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, using our modern capabilities to bring together broader revenue streams, and driving innovation both in-house and with partners. This internship experience will offer you the opportunity to be part of an innovative and passionate team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American Express.

Requirements

  • Currently enrolled in a full-time bachelor's degree program.
  • Students must have a graduation date between December 2025 and June 2026.

Nice To Haves

  • Strong analytical skills
  • Strong customer focus
  • Project management skills
  • Strong communication and presentation skills
  • Ability to work independently as well as part of a team.
  • Ability to problem solve and use data to drive insights.
  • Demonstrated strategic thought leadership to get results.
  • A track record of results and desire for continuous learning/improvement
  • Ability to multi-task and effectively manage time to deliver timely outputs.
  • Ability to communicate orally & in writing clearly and consistently with superiors & peers.

Responsibilities

  • Develop a comprehensive understanding of the merchant & network business and its needs.
  • Conduct research on the external/competitive landscape as well as data analysis to help American Express improve performance and drive growth.
  • Use innovative ways to prospect for new customers and improve the customer experience.
  • Help lead external partnerships to drive new opportunities and expand the business.
  • Develop relationships with a variety of internal and external stakeholders.
  • Contribute to the design and execution of strategic initiatives and develop/implement tests to measure effectiveness.
  • Help build executive presentations on strategic topics to be shared with senior management and/or partners.

Benefits

  • Competitive base salaries
  • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counselling support through our Healthy Minds program
  • Career development and training opportunities

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What This Job Offers

Career Level

Intern

Industry

Credit Intermediation and Related Activities

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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