Campus Supervisor

Securitas • New Carlisle, IN

106d • $29

About The Position

The Campus Supervisor is the senior on-site security leader responsible for overseeing the operations of multiple data center buildings (shells) within a defined campus. This role provides direct supervision to Shell Supervisors and Shift Supervisors, ensuring consistent implementation of site-wide operational standards. The Campus Supervisor plays a key role in administrative oversight, schedule management, compliance tracking, and post-audit execution. They are accountable for ensuring all operational deliverables—including staffing, reporting, metrics, and incident management—are completed accurately and on time. This position reports directly to the Campus Manager.

Requirements

• Ability to obtain a Valid certification in CPR, First Aid, and AED.
• Proven experience in directly supervising and managing a crew or group within an industry setting or in a contract security or public safety environment.
• Ability to manage a multi-shift team in a high-security, fast-paced environment.
• Proven ability to operate proficiency in systems like Microsoft Outlook, Teams, Quip, Chime, Slack and Microsoft Forms.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and ability to make decisions under pressure.

Nice To Haves

• Familiarity with data center environments or large-scale construction projects preferred.

Responsibilities

• Directly supervise Shell Supervisors and Shift Supervisors across all assigned shells within the campus.
• Confirm officers are properly equipped (radios, PPE, badges) and aware of their emergency response procedures.
• Conduct hourly post-checks on all posts.
• Ensure all required reports, patrols, and operational metrics are being completed and documented across the campus and follow up on any deficiencies with appropriate action.
• Monitor site compliance with escalation matrices, ensuring all incidents and client-notifiable events are addressed and reported appropriately.
• Assist with administering corrective actions, including documentation and follow-up, with final approval from Account Manager or HR as required.
• Oversee and maintain the master site schedule, ensuring accuracy and communicating changes to the Operations Supervisor.
• Ensure all open posts and staffing shortages are promptly communicated to the Campus Manager and management team to support timely recruiting and post coverage.
• Accountable for reporting and managing dark hours and other staffing coverage issues.
• Conduct or delegate regular post audits and spot checks across shells to validate performance, presence, and compliance.
• Report on any Service Level Agreement (SLA) breaches and ensure they are documented and escalated appropriately.
• Investigate any suspected or confirmed security breaches, collect officer statements, and submit required incident documentation.
• Utilize standard communication and reporting platforms, including Outlook, Teams, Quip, Microsoft Forms, Slack and Chime.
• Maintain an active understanding of all posts and operational functions in order to provide support and direction across the team.
• Promptly report all safety violations, near misses, injuries, and accidents, ensuring all incident and investigation reports are completed within alignment with company guidelines and in collaboration with HR.
• Maintain a strong customer service presence by setting the tone for professional conduct, ensuring all interactions with client personnel, contractors, and visitors reflect the highest standards of courtesy, respect, and professionalism at all times.

Benefits

• $29.00/hour wage
• Management experience preferred
• Diversity, equity, inclusion and belonging in the workplace

What This Job Offers

• Industry: Administrative and Support Services