Campus Success Center Coordinator

BridgeValleyCTC • South Charleston, WV

400d • $45,314 - $52,072

About The Position

The Campus Success Center Coordinator is responsible for overseeing the operations of tutoring and testing services at the Student Success Center. This role involves coordinating recruitment efforts for student bootcamps, implementing workshops, and managing the College tutoring services program. The coordinator assesses academic needs, provides supervision and training to tutors, and ensures effective tutoring support for all BridgeValley students.

Requirements

• Bachelor's degree in Business, Counseling, Psychology, Social Work, Education or related degree.
• 2 years of relevant experience.
• Ability to effectively communicate ideas and information in written and oral format.
• Excellent written and oral communication and interpersonal skills.
• Effective organizational, management, decision-making, and problem-solving skills.
• Ability to perform miscellaneous job-related duties as assigned.
• Strong skills with computers and setting priorities.

Responsibilities

• Oversee the day-to-day operations of tutoring and coordinate remote, online, and on-campus tutoring services.
• Provide tutoring in specific subjects as needed.
• Collaborate with academic departments and student services to identify opportunities for tutoring and academic services.
• Oversee submission and approval of student tutor timesheets and tracking reports.
• Hire, train, and evaluate tutors; schedule and assign work; establish priorities and adjust assignments.
• Develop and monitor recruiting and registration procedures for tutors; investigate concerns expressed by students regarding tutor assistance.
• Assess the tutoring program and make changes as needed to continue to grow the program.
• Collect, analyze, and disseminate campus-wide tutoring data, including demographics and success rates.
• Prepare all associated documentation and maintain an up-to-date tutoring schedule.
• Create and implement student success workshops on study skills and time management.
• Assist with orientation, open house, and other student affairs events as needed.
• Administer and oversee all testing services, including accessibility testing and online class proctoring.
• Check examinee identification and rosters, distribute test materials, and monitor examinees.
• Collaborate with faculty to ensure all administered tests are registered through the testing center.
• Coordinate testing appointments and assign proctor duties to ensure adequate coverage and efficient workflow.
• Prepare and organize testing materials in accordance with testing requirements and established protocols.
• Enforce test security policies and procedures before, during, and after testing.

Benefits

• Salary range of $45,314.00 - $52,072.00 annually.
• Opportunity for professional development and training.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Bachelor's degree