Campus Safety Security Member

Smith College • Northampton, MA

1d • $21 - $26

About The Position

The Campus Safety Security Member is a key liaison between the college community and public. This role supports and backups Campus Safety Officers and Dispatchers while maintaining a visible and professional presence across the campus. This non-sworn role is integral to fostering a safe, inclusive, and welcoming environment for the entire community. Security Members respond to calls for service, conduct patrols, and assist with campus events and emergencies in a supportive and community-centered manner while supporting the department’s mission and community-policing philosophy. Security Members are considered essential personnel, expected to report to work during weather-related closures, campus emergencies, and special events. Shift work, including nights, weekends, and holidays, is required. Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Requirements

• High School Diploma or Equivalent
• 1 to 5 years of previous experience in security, law enforcement, emergency response, or a related field.
• Current certification in CPR and First Aid, or ability to obtain within 30 days of hire.
• Valid driver’s license and ability to meet Smith College’s driving credential requirements.
• Knowledge of: Relevant experience in law enforcement, public safety, security, or emergency dispatching.
• Proficiency with Microsoft Office and ability to quickly learn and use new software (IMC, EMS, ARMS, CJIS, OneCard, etc.).
• Skills Ability to function calmly and efficiently in all types of situations including emergencies or high-pressure situations.
• Commitment to working effectively with individuals from diverse backgrounds.
• Ability to de-escalate tense situations.
• Ability to walk and stand for long periods, work in inclement weather, and occasionally lift over 25 pounds.
• Proficiency with Google and ability to quickly learn and use new software.

Nice To Haves

• Associate's Degree in criminal justice, emergency management, psychology, or a related field.
• Certifications in CPR, CJIS, or APCO.
• Prior experience working in a college or university setting.

Responsibilities

• Conduct regular patrols by foot, vehicle, or bike of the campus property, including academic buildings, residence halls, and grounds.
• Monitor for and report suspicious activity, safety hazards, maintenance concerns, or unauthorized access.
• Check and secure buildings after hours; open and unlock buildings or rooms as assigned.
• Report lighting and other facility issues to Facilities Management using appropriate work order systems.
• Provide walking safety escorts and lockout assistance to members of the campus community.
• Assist with traffic control, parking enforcement, and visitor guidance as needed.
• Attend department meetings and training sessions as assigned.
• Actively engage with students, faculty, staff, and visitors to build positive relationships and foster trust.
• Participate in campus and departmental community engagement programs and safety initiatives.
• College events and emergency support to help maintain safety and provide visible security presence as assigned.
• Support emergency response efforts by guiding responding agencies, assisting first responders, while following department protocols.
• Assist in non-emergency & emergency medical transports when authorized to do so.
• Respond to fire, intrusion, trouble, door, panic alarms and notify appropriate personnel when necessary
• Answer and respond to routine radio and phone communications during shift.
• Complete accurate, timely, and professional written reports of incidents, observations, and service calls.
• Maintain confidentiality and follow college and department policies regarding records and information sharing.
• Perform other duties as assigned by management.

Benefits

• In addition to a competitive benefits package, pay for this role is typically between $21.23 - $25.94 hourly covering the middle half of market compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees