Campus Safety Dispatcher

Palm Beach State College • Boca Raton, FL

5d • $17

About The Position

Responsible for providing dispatch functions and clerical support within the security department. Receives and transmits radio communications. Observes video camera surveillance monitors to various areas of the campus. Handles ongoing radio dispatch duties and contacts appropriate individuals for medical emergencies. This role may be required to work a fluctuating schedule to include nights, weekends, and at other campuses as scheduled.

Requirements

• High school diploma or G.E.D
• One year of related experience
• Knowledge of: Microsoft Office Professional or similar application
• Skilled in: Delivering a high level of customer service
• Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
• Attention to detail while maintaining effective time and task management
• Ability to: Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Licenses, Registration, Certifications, or Special Requirements: Regular physical attendance required
• May require working at other campuses
• Work a fluctuating work schedule

Responsibilities

• Handles ongoing radio dispatcher duties.
• Directs emergency medical personnel to the appropriate areas of the campus during emergency situations.
• Contacts appropriate individuals for medical emergencies.
• Inputs information into Autotract/DMV system monthly.
• Coordinates the activities of one or more staff.
• Assists in scheduling and administrative requirements.
• Prepares correspondence, maintains citation, and call log documents, and accurately responds to inquiries.
• Maintains and control records to include database, logs, cost records, and general records.
• Does not include bookkeeping.
• Issues faculty, student and staff parking authorizations and issues related reports.
• Monitors status of emergency communications systems to include video surveillance.
• Sets up and organizes files and manuals and distributes as needed.
• Prepares and manages general correspondence and reports.
• Performs administrative support functions such as typing and editing forms, reports, memos and correspondence, making photocopies, scanning and managing phone calls.
• Performs other job-related duties as assigned.

Benefits

• Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more.
• Public Service Loan Forgiveness institution.
• Medical, dental, vision, disability, life insurance, parental leave, and more.
• Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
• Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Leadership programs, professional learning workshops, and more.
• State retirement plan options and voluntary 403(b) and 457 plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED