Campus Resource Officer /CRO (5PM-1AM)

Boys Town•Omaha, NE

3d•Onsite

About The Position

The Campus Resource Officer (CRO) monitors and ensures safety and security conditions within Boys Town properties by patrolling campus. The role interacts with youth as needed. One of our primary duties is customer service, helping staff, youth, guests & contractors with building access and to provide the safe overwatch of activities on campus. MAJOR RESPONSIBILITIES & DUTIES: Provides safe and effective services Adheres to policies related to safety and boundaries with service recipients. Attends safety and abuse risk management training as assigned. Adheres to procedures related to managing high-risk activities and supervising service recipients. Reports suspicious or inappropriate behaviors and policy violations. Follows mandated abuse reporting requirements. Ensures safety and security conditions within Boys Town properties Actively monitors and ensures safety and security conditions within Boys Town properties by patrolling campus and Boys Town schools on foot, on a bicycle, or in a vehicle. Makes regular interior and exterior patrols of Boys Town properties/buildings to ensure security and safety standards are met and maintained as directed by local policy, post orders, and applicable regulations. Initiate positive, professional relationships with youth when working in schools. Officers must be a confident, moral role model for youth. Maintains an awareness of youth whereabouts on campus through youth interaction, surveillance, calendars, schedules, and databases. Locates distressed youth on campus from verbal directions provided and conducts calm dialogue with youth under stress. With the assistance and supervision of School staff and Youth Care staff, calms and safely removes a youth from a program area and provides crisis intervention when the youth is in need. Responds immediately to observed or dispatched calls from staff when they require assistance with youth or any program area in schools or on campus. Escorts personnel to and from vehicles as requested. Safely utilizes Boys Town vehicle to complete requirements of position. Walks over moderate terrain throughout an eight-hour shift during calm to adverse weather conditions. Checks all key stations and other designated areas to detect security violations. Secures doors and windows and monitors for intruders and other unusual conditions. Observes and reports maintenance needs. Investigates and reports incidents involving personal injury, property damage, theft, and/or vandalism occurring on property or areas under jurisdiction and completes the designated reports. Communicates with Boys Town Police Department as necessary to report unusual and unsafe conditions. Projects a secure campus by the observed presence of continuous patrol and inspection of Boys Town schools and campus grounds, and by immediate and professional response to dispatch orders for service. Investigates security alarms and fire alarms. Contacts appropriate staff in response to computer room alarms. Assists staff and guests to shelter in the event of severe weather warnings. Executes evacuation plan in response to fire alarm activity. Proactively and creatively supports the Boys Town culture to maintain a safe, strong, and secure community. Interacts personally and professionally with Boys Town youth, staff, and visitors on and off-campus. Provides security for staff and youth during program changes or during mass movement of youth, including provide security for special events. Investigates unauthorized personnel in accordance with policy and training. Accurately and succinctly completes security reports and documentation of appropriate shift activities. Enforces the 'Tobacco Free' Campus policy. KNOWLEDGE, SKILLS, AND ABILITIES: High level of professionalism and interpersonal skills. Proficient in Microsoft Office. Ability to promote and maintain excellent public relations with youth, staff, visitors, and all employees and maintain confidentiality. Ability to effectively blend candor, care, and empathy in dealing with others. Ability to react and de-escalate youth in an empathetic and caring manner. Ability to quickly assess situations and respond appropriately. Excellent administrative and organizational skills. Ability to work independently or as a team, meet deadlines, and multi-task while maintaining quality standards. Ability to stand and/or walk for long periods of time. Ability to perform physical requirements/training and defensive tactics to respond to non-compliant youth and to escort non-Boys Town personnel off the premises. Ability to detect, respond, and report all unsafe conditions accordingly. Ability to provide basic motor vehicle assistance, i.e., operate a battery jump pack to assist in starting vehicles and a portable compressor to inflate tires.

Requirements

High school diploma or equivalent required.
Minimum 21 years of age required.
Minimum of 6 months of related experience, including administrative work required.
Possess a valid driver's license with a good driving record and pass an annual Motor Vehicle Registration check required.
Work rotating shifts; including evenings, weekends, holidays, and overtime as required.
Ability to work at multiple Boys Town property locations required, including the Boys Town main campus and/or any of the schools on the campus.
Ability to complete School Resource Officer Type (NASRO) Training within 90 days of transfer or hire required.
Ability to complete and maintain BLS (CPR) certification within 90 days of transfer or hire required.
Ability to complete and maintain certification in the nationally recognized personal restraint training model (NCI) or Safe Crisis Management (SCM) within 60 days of transfer or hire required.
Officers assigned to schools must be in the position for 90 days prior to consideration required.

Nice To Haves

Minimum of two years of experience in Law Enforcement, Security, Military, or Juvenile Counseling preferred.
Two years of experience in Juvenile Probation or Juvenile Court Services preferred.

Responsibilities

Provides safe and effective services Adheres to policies related to safety and boundaries with service recipients.
Attends safety and abuse risk management training as assigned.
Adheres to procedures related to managing high-risk activities and supervising service recipients.
Reports suspicious or inappropriate behaviors and policy violations.
Follows mandated abuse reporting requirements.
Ensures safety and security conditions within Boys Town properties Actively monitors and ensures safety and security conditions within Boys Town properties by patrolling campus and Boys Town schools on foot, on a bicycle, or in a vehicle.
Makes regular interior and exterior patrols of Boys Town properties/buildings to ensure security and safety standards are met and maintained as directed by local policy, post orders, and applicable regulations.
Initiate positive, professional relationships with youth when working in schools.
Officers must be a confident, moral role model for youth.
Maintains an awareness of youth whereabouts on campus through youth interaction, surveillance, calendars, schedules, and databases.
Locates distressed youth on campus from verbal directions provided and conducts calm dialogue with youth under stress.
With the assistance and supervision of School staff and Youth Care staff, calms and safely removes a youth from a program area and provides crisis intervention when the youth is in need.
Responds immediately to observed or dispatched calls from staff when they require assistance with youth or any program area in schools or on campus.
Escorts personnel to and from vehicles as requested.
Safely utilizes Boys Town vehicle to complete requirements of position.
Walks over moderate terrain throughout an eight-hour shift during calm to adverse weather conditions.
Checks all key stations and other designated areas to detect security violations.
Secures doors and windows and monitors for intruders and other unusual conditions.
Observes and reports maintenance needs.
Investigates and reports incidents involving personal injury, property damage, theft, and/or vandalism occurring on property or areas under jurisdiction and completes the designated reports.
Communicates with Boys Town Police Department as necessary to report unusual and unsafe conditions.
Projects a secure campus by the observed presence of continuous patrol and inspection of Boys Town schools and campus grounds, and by immediate and professional response to dispatch orders for service.
Investigates security alarms and fire alarms.
Contacts appropriate staff in response to computer room alarms.
Assists staff and guests to shelter in the event of severe weather warnings.
Executes evacuation plan in response to fire alarm activity.
Proactively and creatively supports the Boys Town culture to maintain a safe, strong, and secure community.
Interacts personally and professionally with Boys Town youth, staff, and visitors on and off-campus.
Provides security for staff and youth during program changes or during mass movement of youth, including provide security for special events.
Investigates unauthorized personnel in accordance with policy and training.
Accurately and succinctly completes security reports and documentation of appropriate shift activities.
Enforces the 'Tobacco Free' Campus policy.
High level of professionalism and interpersonal skills.
Proficient in Microsoft Office.
Ability to promote and maintain excellent public relations with youth, staff, visitors, and all employees and maintain confidentiality.
Ability to effectively blend candor, care, and empathy in dealing with others.
Ability to react and de-escalate youth in an empathetic and caring manner.
Ability to quickly assess situations and respond appropriately.
Excellent administrative and organizational skills.
Ability to work independently or as a team, meet deadlines, and multi-task while maintaining quality standards.
Ability to stand and/or walk for long periods of time.
Ability to perform physical requirements/training and defensive tactics to respond to non-compliant youth and to escort non-Boys Town personnel off the premises.
Ability to detect, respond, and report all unsafe conditions accordingly.
Ability to provide basic motor vehicle assistance, i.e., operate a battery jump pack to assist in starting vehicles and a portable compressor to inflate tires.

Benefits

A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location.
Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs.
Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider.
We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account.
Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few.

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