Campus Network Engineer Supervisor

TekSynap

15h•Remote

About The Position

We are seeking a Campus Network Engineer Supervisor to join our team supporting VA LAN CCT. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Requirements

A minimum of 5 years of functional and technical experience with implementing and replacing access switches in a large campus network environment
Must be willing to travel
Successful passing of VA HIGH BI clearance is required
Experience with Juniper software
Experience with operations, maintenance and troubleshooting of large complex networks
Ability to interact effectively with all levels of management required
Must reside within the continental United States
Must be able to speak & read/write in English
Must be a U.S. Citizen

Nice To Haves

JNCIP-ENT certification is preferred

Responsibilities

The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches
Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches
Understand equipment capabilities to follow network operational support procedures related to Campus Switches
Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches
Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches
Implementation, integration & migration planning and operational support for Campus Switches
Troubleshooting of network issues
Ongoing, informal, knowledge transfer for Campus Switches
Able to open OEM TAC cases for the VA
Submission of problem reports to RE
Ad-hoc written summary reports on equipment and network problems
Follow equipment test plans and provide documented results
Configuration Expertise on proposed platform to include all Campus Switches
Develop installation Network diagrams
Operations and support procedures
Technical input to major service outage root cause analysis and corrective action reports
Respond to and Resolve Trouble Ticket escalations via VA Ticketing System and MS Teams support channel
Support and planning for equipment migrations
Scripted cutover procedures
Go/No-go Criteria for migration and cutovers
Use miscellaneous scripting support using OEM solution
Subject Matter Expertise (SME) in the Configuration and Implementation of systems for Campus Switches integration to any other functional areas (examples: IPAM, LiveAction, ISE, Palo Alto, Server/Core Switches)
Document the process for the bulk importing of data or any other data transfers
Assist in the testing the development of automation tools to enhance the network operational environment
Travel to equipment test site for training and to assist with installations for up to three weeks.