American Express-posted 4 months ago
$38 - $87/Yr
Intern
Phoenix, AZ
Credit Intermediation and Related Activities

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. As a graduate level Business Strategy Summer Intern, you will have the opportunity to influence the services we deliver and shape our future servicing strategies - supporting the team to deliver innovative and critical business projects.

  • Drive and act as a champion for innovation that improves the customer experience and delivers business value.
  • Share and leverage best practices and provide consultancy to team.
  • Apply critical thinking to synthesize customer needs, marketplace dynamics, financial drivers, and business growth opportunities into comprehensive strategies.
  • Analyze data with analytical, statistical, and optimization techniques to identify insights, opportunities, relationships, and quantify/measure results.
  • Lead, partner, and collaborate closely with diverse customer groups, such as Technologies and Marketing, to deliver project implementation and successful outcomes.
  • Develop cost-benefit analyses to determine the feasibility of new opportunities.
  • Present your project to senior leaders in our organization.
  • Current graduate students enrolled in an MBA or other advanced degree (e.g., Risk/Compliance/Governance, Data/Analytics, AI/ GenAI, Finance, Strategy/ Innovation/Transformation, Behavioral Science/Customer Insights).
  • 3 years minimum of professional experience, with a proven track record of success and increasing responsibility in management or specialized roles.
  • Commercial experience, academic knowledge and aspirations to grow their career with a top employer of choice.
  • Collaborative and inclusive team player with strong interpersonal skills.
  • Excellent communicator, able to simplify and explain complex concepts.
  • Strong analytical and problem-solving abilities; experienced in both qualitative and quantitative analysis.
  • Proven project management skills with a track record of driving business results and managing complex initiatives or large-scale projects.
  • Self-starter who demonstrates ownership, initiative and the ability to work with limited oversight.
  • Creative thinker who challenges assumptions and contributes fresh perspectives.
  • Curious, adaptable, open to feedback, and committed to lifelong learning.
  • Proficiency in analytical and presentation tools (e.g., Excel, PowerPoint).
  • Experience with SQL, Python and Power BI is a plus.
  • Demonstrated interest and passion for Financial Services, customer experience, service, payments innovation, technology trends, strategy, and business transformation.
  • Competitive base salaries.
  • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex.
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
  • Free and confidential counselling support through our Healthy Minds program.
  • Career development and training opportunities.
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