Sagemont Hotels-posted about 10 hours ago
Full-time • Director
Loma Linda, CA

This Campus Director of Sales role requires a driven, proactive leader to manage strategic sales, nurture key transient/group client relationships, and meet revenue goals by making fast, decisive actions to keep properties competitive and growing. The ideal candidate is an assertive, relationship-builder with a proven track record of achieving sale targets and shaping property success.

  • Business Travel sales for four hotels located on a campus setting in Loma Linda, CA.
  • Exceeding Guest Expectations - Providing services that are above and beyond for guest satisfaction and retention.
  • Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Modeling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
  • Responsible for increasing revenues by soliciting new business travel on behalf of the hotels.
  • Managing the Brand's RFP Process.
  • Directing solicitation calls to local businesses and prospective leads.
  • Soliciting and qualifying potential new accounts.
  • Understanding and maximizing all of the hotel’s revenue channels.
  • Analyzing current and potential business segments and coordinating all activities to maintain and increase revenue and market share.
  • Effectively service and grow existing accounts.
  • Participating in industry and civic organizations represents opportunities for future public relations and new business.
  • Have ongoing knowledge of the competition's product and current marketing strategies.
  • Communicate effectively with all hotel departments to ensure account arrangements are carried out as efficiently as possible.
  • Promote a professional, positive image of the hotels at all times through personal appearance, civic functions and general public relations.
  • Complete sales objectives and ongoing action plan, as directed by the Corporate Sales & Marketing Director.
  • Provide adequate follow-up and solicit repeat bookings.
  • Complete weekly and monthly sales reports.
  • Respond promptly to all sales related inquires and correspondence from customers, prospects and lead referrals.
  • Conduct weekly quota of pro-active sales calls in the form of telephone calls, office appointments, blitzes, hotel site inspections, trade shows and networking functions/meetings.
  • Confirm rate guidelines approved by the Corporate Director of Revenue Management.
  • Promote all SAGEMONT Hotels’ managed hotels when appropriate.
  • Minimum of three years of hospitality sales experience required.
  • Working knowledge of MS Word, Excel and Outlook and DELPHI.
  • Strong leadership, salesmanship and public relations skills.
  • Clear, concise written and verbal communication skills.
  • Proficient in supervising, training, coaching and counseling.
  • Strong presentation, communication and organizational skills required.
  • Ability to work a flexible schedule including occasional weekends.
  • Local market knowledge preferred.
  • Previous Marriott and IHG Sales experience preferred.
  • Knowledge of various cultural social events including, but not limited to weddings, Bar and Bat Mitzvahs and fraternal organization meetings.
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