CAMPUS DINING MANAGER, HOSPITAL

Compass Group•Nashville, TN

31d•Onsite

About The Position

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.Job SummaryAs the Retail Dining Manager, you will be oversee the successful operation of the retail cafeteria, coffee shop, doctors' and EMS lounges, and may provide catering support within the Food & Nutrition Services department on a hospital campus, under the direction of the Sr. Director.

Nice To Haves

Three+ years experience in food service operations management, preferably in a hospital setting or in a multi-outlet environment like university dining, hotels, or restaurants
Bachelors Degree in Food Services Management or related field; or Associates degree plus three years of directly related experience preferred
Good knowledge of food and dining trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
Technically savvy and proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
Experience with cash retail operations
P&L accountability and contract-managed service experience
Retail marketing experiences are highly desirable
Supervisory, leadership, management and coaching skills
Good communication skills both written and verbal
Ability to communicate on various levels to include management, customer and associate levels
Knowledge of financial, budgetary, accounting and computational practices

Responsibilities

Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
Completes all daily, weekly or monthly reports on a timely basis meeting all prescribed deadlines.
Communicates effectively with all team members, patients and families
Implements and maintains cash handling standards as outlined in the Corporate Manual to eliminate theft of services or Company funds