Campus Ambassador
About The Position
Copa Health is a leading nonprofit behavioral health organization dedicated to supporting individuals with mental health, developmental, and substance use challenges. Through innovative, compassionate, and community-based services, we empower the people we serve to live meaningful and fulfilling lives. Copa Health is seeking a friendly, personable and helpful Campus Ambassador to assist people on the campus get to their destination with a warm getting and help if needed.. The Campus Ambassador is the main face of the West Valley clinic and represents all 6 of Copa Health's core values to the fullest degree! Requires prolonged periods of standing, walking, frequent bending, stooping, or stretching and sitting.. Lifting may be required. Work is performed in an office setting. Exposed to outside weather conditions. Standard work schedule: Monday through Friday 8:00am-5:00pm
Requirements
- HS Diploma/GED and six (6) months customer service experience
- TB test clearance required at the time of hire and annually
- Successfully complete a pre-employment drug screening
- Must have a fingerprint clearance card issued by the department of Public Safety or eligible to receive one within eight (8) weeks if hire
- Satisfactory work record as determined by the People First Department
Responsibilities
- Guides participants, family, and guests to Copa Health West Valley’s main lobby to be checked in. May assist with guiding EMS or Fire Department through back entrance if necessary.
- Ensures participants are not wandering to other suites in the building and are not loitering in building’s main lobby or restrooms.
- Shows participants and guests where the designated smoking areas are located.
- Ensures the flow of drivers dropping off participants goes uninterrupted and informs the drivers were they are and are not able to park. (No parking and waiting in the front of the building).
- Answers basic questions about services that are provided, hours of operation and who to contact if there are any issues or concerns.
- Tries to ensure that safety protocols are being followed and brings any issues to the attention of campus leadership.
- Helps keep lobby and smoking areas clear of debris.
- Serves as a positive role model demonstrating professional and caring attitudes and behaviors toward co-workers, participants, and guests.
- Courteously provides assistance in a concise, informative manner, keeping a positive attitude, courteous tone and appropriate communication skills.
- Follows Copa Health and campus policies and procedures in a responsible manner consistent with organizational mission, vision, and values.
- Attends and participates in the campus safety committee.
- Adheres to attendance and punctuality policy.
- Dresses in an appropriate manner with the nature of work performed (Slacks, Polo Shirt and toe covered shoes)
- To ensure adequate compliance to the department and business needs, other duties may be assigned.
Benefits
- Career Growth Opportunities and internal development programs
- Generous PTO – up to 3 weeks in your first year + additional wellness day
- 10 Paid Holidays annually
- Wellness Program with Health Coaching
- Tuition Reimbursement up to $3,000
- Affordable Medical, Dental, and Vision plans
- 403(b) retirement plan with company match
- Employee Assistance Program with free coaching and therapy sessions
- Additional benefits including life insurance, disability coverage, pet insurance, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
