Campground Office/Store Clerk

Stone Mountain Park-posted 9 months ago

Stone Mountain, GA

Performing Arts, Spectator Sports, and Related Industries

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The Campground Desk/Store Clerk serves as an informational resource for campground guests and is responsible for guest registration and P.O.S. service in the General Store. This position requires excellent communication skills and a friendly demeanor to assist guests effectively.

Smile and treat guests with friendliness and respect
Provide guests with general information regarding the Campground and SMP activities, directions, venues, and history when requested
Manage and control cash transactions with register, taking personal responsibility for all monies due at the end of the business day
Learn and adhere to cashier/cash handling procedures manual and procedures set by Supervisor
Resolve guest complaints and problems professionally and friendly
Assist guests with registration, ticketing, and checkout processes as needed
Balance register at the end of each shift; identify and solve any cash discrepancies
Maintain clean working environment at all times, including trash removal, floor cleaning, and fountain cleaning during closing shift
Maintain the General Store shelf stock and fountain products
Assist Guests with merchandise, fountain products, fish bait, and boat rentals
Perform all other duties as assigned

Must understand, read, write and speak the English language
Must be at least 16 years of age or older
Must be able to maintain a good working relationship with coworkers
Must be able to work days, nights, weekends, and holidays
Must have excellent communication skills and sense of appropriateness to converse with employees and guests
Must speak clearly and professionally when communicating by radio or phone with campground maintenance employees
Must be able to add, subtract, multiply, and divide in all units of measure
Must possess a high attention to detail to identify and solve money discrepancies
Must possess an excellent teamwork ethic, but must also be able to work independently without constant supervision
Must be able to handle stress well and solve problems quickly
Must be willing to help guests at all times in a courteous and professional manner
Some High School education or equivalent required
Previous cash handling experience preferred
Customer service experience preferred

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