Campaign Engineer

Critical Mass • San Jose, CA

80d

About The Position

As Campaign Engineer, you will support the team in setting up, monitoring, and managing multi-channel marketing campaigns, and assist with data manipulation and analysis tasks. You will learn to design and maintain data solutions that help optimize processes and automate tasks, contributing to the success of our clients’ campaigns. This role is based in our office in San José, Costa Rica.

Requirements

• Advanced English proficiency (At least B2+).
• 2+ years of experience using SQL, Python, or working with APIs for data extraction.
• 2+ years of experience designing ETL solutions.
• Knowledge of cloud computing technologies like Salesforce, Databricks, Azure, Snowflake, and AWS.
• Strong analytical mindset with exceptional reporting skills and attention to detail.
• Experience with HTML, CSS, SSJS, and personalization in campaign tools.
• Excellent communication skills with experience working in cross-functional teams across different organizations.
• Proven experience in campaign management on platforms like Salesforce Marketing Cloud, Adobe Experience Platform, Pega, or Braze is a PLUS.
• Strong project management and customer relationship skills.
• Demonstrated ability to quickly learn and apply knowledge across a wide range of subjects.

Responsibilities

• Assisting in creating basic segments using SQL for multi-channel campaigns.
• Supporting the automation of manual processes under supervision using SQL and Python.
• Helping monitor campaigns to identify and report issues.
• Assisting in analyzing documentation and learning to extract data using APIs with team guidance.
• Collaborating with the Marketing Sciences and development teams to support campaign tracking and code deployment.
• Assisting in campaign implementation and monitoring on platforms such as Adobe Campaign Classic, Salesforce Marketing Cloud, Adobe Journey Optimizer, Pega, or Braze.
• Participating in meetings with agencies, vendors, and clients to understand requirements and support campaign execution.
• Communicating basic progress and results to internal teams.
• Supporting data tagging and organization to improve future analysis.
• Staying up to date with basic knowledge of digital marketing and data analysis, with a strong willingness to learn continuously.

Benefits

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

What This Job Offers

• Number of Employees: 501-1,000 employees