CALL Livestream Course Specialist

Calvin University•Grand Rapids, MI

28d•$21•Onsite

About The Position

The CALL Livestream Course Specialist provides technical support for the Calvin Academy for Lifelong Learning by setting up, running, and closing down livestreamed courses. This position ensures high-quality audio, video, and livestream reliability for each class session and provides presenters with basic technical assistance. This is a hands-on, in‑person position that requires consistent availability Tuesday through Thursday during daytime hours aligned with the CALL course schedule.

Requirements

Applicants must have experience with:
Livestreaming platforms (Zoom Meetings/Webinars or similar)
OBS Studio or other livestream/encoding software
Cameras (DSLR, PTZ, or similar), audio interfaces, mixers, microphones
Basic audio concepts: gain staging, avoiding echo/feedback, mic placement
Recording workflows, file formats, and simple video editing
Wired networking preferences and basic troubleshooting
Strong troubleshooting skills and ability to stay calm under pressure
Comfortable supporting instructors with varying levels of technical skill
Excellent communication, organization, and attention to detail
Ability to work Tuesday–Thursday during daytime hours , on campus only
Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.
A commitment to the Christian faith and to the integration of faith, learning, and student development.
Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.

Nice To Haves

Prior experience operating livestreams, webinars, or similar events
Experience in an educational or lifelong learning environment
Familiarity with PTZ camera control, multi-source switching, and small-room audio
Understanding of accessibility practices and media privacy considerations

Responsibilities

Livestream Operations Setup and operate livestream equipment for CALL courses, including cameras, microphones, capture devices, and livestream software.
Monitor audio and video throughout each session to ensure quality and resolve issues in real time.
Instructor Support Conduct pre-session equipment and audio checks with presenters.
Provide basic troubleshooting for microphone, slide, and connection issues.
Support presenters with platform controls and in-room technology.
Content & Equipment Management Record and upload sessions following established CALL naming and archiving standards.
Complete minor post-session tasks such as trimming recordings and organizing files.
Coordination & Documentation Communicate weekly with CALL staff to confirm course times and room needs.
Document issues, resolutions, and required follow-up to support continuous improvement.

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