Call Center

Uintah Basin Medical Center • Roosevelt, UT

411d

About The Position

The Call Center position at Uintah Basin Medical Center is primarily responsible for scheduling patient appointments across all clinics within the facility. This role involves managing both inbound and outbound calls, ensuring professional communication with customers, vendors, and staff, and providing appropriate responses to inquiries.

Requirements

• Strong communication skills.
• Ability to manage multiple calls and inquiries efficiently.
• Customer service experience.

Nice To Haves

• Experience in a medical or healthcare setting.
• Familiarity with scheduling software.

Responsibilities

• Schedule patient appointments for all clinics of the facility.
• Handle outbound and inbound calls from external and internal customers.
• Professionally greet customers, vendors, and staff.
• Respond to inquiries of a specific or general nature.
• Determine appropriate response or direction for the caller.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: No Education Listed