Call Center Specialist
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Call Center Specialist works as a part of the care team providing assistance to patients and others contacting the clinic by telephone: may provide direct assistance or take messages and direct calls to the appropriate party. Employee will manage large volume of inbound and outbound calls in a timely manner, requiring the ability to multitask. Works with and has access to confidential patient information. This position requires compliance with 1st Choice Healthcare's compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. At 1st Choice Healthcare, we embrace and practice patient-centered care and we strive to provide all of our patients with the best possible medical care. We encourage each patient to take an active role in their healthcare. We believe that in addition to helping patients when they are sick, we can and should help guide them in making healthy choices for preventive care. 1st Choice Healthcare is a non-profit, Joint Commission accredited, Federally Qualified Health Center. We welcome all members of our community, especially those unable to afford care. We are founded and governed by our community.
