Call Center Service Representative - IDAHO (Bilingual Spanish and English REQUIRED) - Remote (12:30 pm-9:00 pm) - October 22, 2025

Zions Bank • Ammon, ID

118d • $17 • Remote

About The Position

As a Call Center Service Representative at Zions Bancorporation, you will play a crucial role in ensuring that every customer feels valued through your words and actions. Your primary responsibilities will include delivering meaningful solutions for customers through inbound phone interactions, sharing your knowledge of products and services, and building meaningful relationships with customers. This position is fully remote and requires a commitment to continuous learning and development in technology, banking, and leadership.

Requirements

• Must be bilingual in Spanish and English
• Passion to serve others and contribute positively to the culture
• Outstanding communication skills
• Experience in helping customers solve problems and educate on products/services
• Knowledge of banking and financial services is a plus
• Ability to navigate multiple computer software systems and strong keyboarding skills
• High School diploma or equivalent
• Live within 90 miles of Idaho Falls, Twin Falls, and Boise

Nice To Haves

• Experience in customer service
• Knowledge of various computer software

Responsibilities

• Help every customer feel valued by your words and actions
• Inspire customers to share their positive experiences
• Deliver meaningful solutions for customers through inbound phone interactions
• Seek to add value to each customer's experience by sharing knowledge of products and services
• Develop skills and knowledge in technology, banking, and leadership to grow your career
• Build meaningful relationships with customers

Benefits

• 100% remote work from home
• Competitive pay with monthly incentive opportunities
• Matched 401(k) and Profit Sharing
• Health insurance starting day one
• Paid training
• 10 vacation days and 12 Federal/State holidays
• Tuition reimbursement
• Professional development and leadership development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED