Call Center Scheduler

Indiana University Health System•Lafayette, LA

10h•Hybrid

About The Position

Come join our team! Our Indianapolis team is looking for a dynamic individual to join our System Patient Access Center! This entry-level role serves as the “Virtual Front Office” for a host of outpatient physician practices in the Indianapolis area. To be successful in this position, you must be dependable and consistent in your attendance and timeliness. Call center experience is preferred but not required for the role. This is a hybrid opportunity training must be in office. Hours are between 8a-4:30pm, no weekends or holidays. Medical Office Experience is strongly preferred. The ideal candidate must possess the following skills: 1. The ability to multi-task and utilize multiple screens and programs. 2. Exceptional values-based customer service skills 3. The ability to work independently. 4. Strong communication skills At least one year of experience in hospital or physician Revenue Cycle strongly preferred. Requires working knowledge of patient registration and financial clearance. Requires a high level of interpersonal and problem solving skills. Requires effective written and verbal communication skills. Requires the ability to work within a team and maintain collaborative relationships. Requires the ability to take initiative and meet objectives.

Requirements

dependable
consistent in your attendance and timeliness
The ability to multi-task and utilize multiple screens and programs.
Exceptional values-based customer service skills
The ability to work independently.
Strong communication skills
Requires working knowledge of patient registration and financial clearance.
Requires a high level of interpersonal and problem solving skills.
Requires effective written and verbal communication skills.
Requires the ability to work within a team and maintain collaborative relationships.
Requires the ability to take initiative and meet objectives.