Indiana University Health-posted 2 months ago
Part-time • Entry Level
Hybrid • Indianapolis, IN
5,001-10,000 employees
Hospitals

Come join our team! Our Indianapolis team is looking for a dynamic individual to join our System Patient Access Center! This entry-level role serves as the 'Virtual Front Office' for a host of outpatient physician practices in the Indianapolis area. To be successful in this position, you must be dependable and consistent in your attendance and timeliness. Call center experience is preferred but not required for the role. The opportunity to work hybrid and/or remote in the role is available after training and performance expectations are met, which is a minimum of 30 days. Onsite location is at 250 N. Shadeland Ave. This is a part-time day shift position, 24 hours a week.

  • Serve as the 'Virtual Front Office' for outpatient physician practices.
  • Provide exceptional values-based customer service.
  • Utilize multiple screens and programs to multi-task effectively.
  • Work independently and collaboratively within a team.
  • Communicate effectively with patients and team members.
  • Medical Office Experience is strongly preferred.
  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
  • Working knowledge of patient registration and financial clearance.
  • High level of interpersonal and problem-solving skills.
  • Effective written and verbal communication skills.
  • Ability to take initiative and meet objectives.
  • Call center experience.
  • Opportunity to work hybrid and/or remote after training and performance expectations are met.
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