Call Center Sales Representative

Berkshire Hathaway Specialty Insurance-posted 3 months ago
$35,000 - $45,000/Yr
Full-time • Entry Level
Stevens Point, WI
251-500 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Berkshire Hathaway Specialty Insurance (BHSI) is seeking a Call Center Sales Representative for its travel division, Berkshire Hathaway Travel Protection (BHTP). This full-time position operates between 7:00 AM – 7:00 PM CST and is based in Stevens Point, WI. BHTP provides education and support for new team members to become licensed travel insurance agents. The role offers a salaried nonexempt wage with opportunities for performance-based bonuses. No prior travel insurance experience is required, making it accessible for candidates with strong customer service skills and the ability to recommend products effectively.

  • Answer incoming phone calls from customers seeking BHTP products (no outgoing sales calls)
  • Ask questions to determine customer needs and recommend suitable BHTP Travel Insurance products
  • Educate customers on different products and their benefits related to specific travel needs
  • Complete the sales process with customers and selected products
  • Assist current customers with plan questions, updates, or cancellations
  • Potentially assist with some travel assistant services
  • Prior customer service experience recommended, preferably 1+ years
  • Excellent communication skills
  • Ability to learn new accounts and updates to policies
  • Experience in conflict resolution or de-escalating tense situations
  • Proven experience in product or service is beneficial, but training is available for the right individual
  • High School Diploma or equivalent work experience required
  • Comprehensive Health, Dental and Vision benefits
  • Disability Insurance (both short-term and long-term)
  • Life Insurance (for you and your family)
  • Accidental Death & Dismemberment Insurance (for you and your family)
  • Flexible Spending Accounts
  • Health Reimbursement Account
  • Employee Assistance Program
  • Retirement Savings 401(k) Plan with Company Match
  • Generous holiday and Paid Time Off
  • Tuition Reimbursement
  • Paid Parental Leave
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Call Center Resume Examples
•
Call Center Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service