Call Center Representative

Renewal by AndersenSchenectady, NY
74d$18

About The Position

Renewal by Andersen is looking for goal-oriented and ambitious call center representatives. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position.

Requirements

  • Previous customer service, sales, or marketing experience. Call center experience a plus!
  • General computer knowledge and internet savvy.
  • Goal driven with the ability to handle feedback.

Responsibilities

  • Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
  • Keep the sales calendar full by using probing questions to uncover customer needs and set qualified sales appointments.
  • Follow up on customer inquiries.
  • Transfer customer calls to the appropriate staff or department.

Benefits

  • Paid training for an invaluable skill set.
  • A company culture that values integrity and the hard work of their employees.
  • Opportunities for advancement.
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