Call Center Representative

Lithia MotorsLos Angeles, CA
489d$34,902 - $58,240

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About The Position

Keyes Service Center of Van Nuys is actively seeking Call Center Representatives to join our dynamic team. This position is an exciting opportunity for individuals looking to grow their careers in a fast-paced environment. As part of Lithia & Driveway, one of the fastest-growing companies in the Fortune 150, you will be part of a team that supports over nine local dealerships in the Van Nuys market. The role involves engaging with customers, providing exceptional service, and ensuring their needs are met with empathy and professionalism. The Call Center Representative will work full-time, with scheduled shifts from 7:30 AM to 4:30 PM or 8:30 AM to 5:30 PM. This position offers a competitive base hourly rate, performance bonuses, and additional incentives. Training will be provided to ensure you are well-equipped to handle customer inquiries and provide first-call resolutions. We pride ourselves on fostering a fun and exciting atmosphere where team members can thrive and develop their skills. As a Call Center Representative, you will be responsible for managing incoming calls, addressing customer concerns, and providing information about our services. Your ability to communicate effectively and maintain a positive attitude will be crucial in delivering an outstanding customer experience. We are looking for self-motivated individuals who can work efficiently in a call center environment and are eager to contribute to our team's success.

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