Call Center Representative

Afni-posted 4 months ago
Full-time • Entry Level
Tucson, AZ
Administrative and Support Services
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent. Once licensed, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally.
  • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
  • Sales experience: Minimum 6 months in a sales role.
  • Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
  • Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
  • Paid training to obtain your insurance license.
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment.
  • Full time hours. 40-hour work week.
  • Paid Time Off.
  • Medical, Dental and Vision Insurance.
  • Tuition Reimbursement.
  • Referral Program.
  • Career Growth.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Call Center Resume Examples
•
Call Center Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service