Call Center Representative (Integrity Exterior Services)

JJM Marketing•Hammonton, NJ

11h•$65,000 - $75,000

About The Position

Exciting Opportunity: Call Center Representative at Integrity Exterior Services! Are you a people person with a knack for problem-solving? At Integrity Exterior Services, we believe that outstanding customer service is at the heart of everything we do! We're on the lookout for engaging and enthusiastic Call Center Representatives who are ready to make a difference every day. Your Role: Be the voice of our company, providing prompt and friendly assistance to customer inquiries. Guide customers through our range of exterior services and help them find the perfect solutions for their needs. Schedule appointments and follow up with leads to keep our services in the spotlight. Listen actively to customer concerns and resolve issues with a smile, making every interaction positive. Keep detailed and accurate records of customer interactions, ensuring smooth follow-up and service delivery. Join a dynamic team and contribute to shaping the experiences of our valued customers!

Requirements

Excellent communication skills, with a friendly and engaging demeanor
A talent for multitasking and staying composed in a busy atmosphere
Strong listening skills and a passion for helping others
Basic familiarity with CRM systems and willingness to learn new tools

Nice To Haves

Previous experience in a call center or customer service environment is a plus!

Responsibilities

Providing prompt and friendly assistance to customer inquiries
Guide customers through our range of exterior services and help them find the perfect solutions for their needs
Schedule appointments and follow up with leads to keep our services in the spotlight
Listen actively to customer concerns and resolve issues with a smile, making every interaction positive
Keep detailed and accurate records of customer interactions, ensuring smooth follow-up and service delivery
Contribute to shaping the experiences of our valued customers!