Call Center Representative, Shop by Phone

Boscov's • Laureldale, PA

2d

About The Position

Call Center Representatives - PT- (Saturday required) Must be available between the hours of 9 AM to 8 PM Do you enjoy retailing but are looking to learn about the ecommerce side of the business? Then join our care center team today! Our Care Center Representatives are the front lines to assisting our customers via phone with navigating our website and placing orders.

Requirements

• Excellent customer service skills; sales skills helpful
• Excellent written, verbal, and interpersonal communication skills; Good team player; ability to multi-task
• Ability to work in a fast paced & goal oriented environment
• Excellent computer skills
• Online shopping experience a plus
• Desire to learn additional skills to enhance level of customer services provided
• Flexible scheduling to include evening, weekends and holidays

Nice To Haves

• Online shopping experience a plus

Responsibilities

• Answer customer’s questions regarding existing orders
• Provide detailed product descriptions for merchandise on the Boscov’s website
• Answer incoming calls for all store locations
• Opportunity to learn additional customer service functions within our care center such as on line chat

Benefits

• Weekly Pay
• Bonus compensation for successfully promoting the Boscov’s Credit Card
• Comprehensive benefits package, including medical
• Paid Vacation
• Storewide Employee Discount
• Much More!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees