Call Center Representative

Alphabe Insight Inc • Fort Worth, TX

18h

About The Position

We are currently seeking a motivated and reliable Call Center Representative to join our Fort Worth team. In this role, you will serve as a key point of contact, delivering high-quality customer interactions while representing SkillBridge Academy with professionalism and efficiency. This position is ideal for individuals who are detail-oriented, communicative, and eager to grow within a structured organization.

Requirements

• Strong verbal communication and active listening skills
• Professional phone etiquette and a customer-focused mindset
• Ability to manage multiple tasks in a fast-paced environment
• Basic computer proficiency and accurate data entry skills
• Dependable, punctual, and detail-oriented
• No prior experience required; training is provided

Responsibilities

• Handle inbound and outbound calls in a professional and courteous manner
• Provide accurate information and resolve inquiries efficiently
• Maintain detailed and organized records of customer interactions
• Follow established call procedures and quality standards
• Collaborate with team members to ensure consistent service excellence
• Meet performance goals related to productivity and call quality

Benefits

• Competitive salary with consistent full-time hours
• Opportunities for professional growth and internal advancement
• Skill development through structured training programs
• Supportive and team-oriented work environment
• Stable position with long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed