Call Center Representative

Luxury Bath Technologies•Port Huron, MI

1d•Onsite

About The Position

With more than 25 years in business, Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. Luxury Bath / Mobility Remodelers is looking for a Super Star telemarketer for our Port Huron, MI market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Jump on the board NOW! Earn money while making a positive impact that help homeowners improve their homes. Morning & evening shifts available. This is not a remote job. We need people to work full time in our call center. General Purpose: Customer Service skills is a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Confirm, Reschedule, rehash, and cold call. Input lead information, update reports and answer phone calls from ads.

Requirements

Knowledge of sales and marketing principles and strategies
Relevant work experience in telemarketing, sales, marketing, or promotions
Product knowledge --Training provided
Proficiency in relevant computer applications
Communication skills Information gathering & management
Persuasiveness Adaptability
Initiative Tenacious
Resilient Stress tolerance
High energy level Self-Motivation
Industry best training
Ongoing Support
Advancement Opportunities

Responsibilities

Deliver scripted pitch to the homeowners
Adjust scripted pitch to meet needs of specific homeowners
Handle homeowner's questions and objections
Obtain homeowners information including names and addresses phone numbers etc.
Receive appointments over the telephone
Input appointment details into the computer system
Input homeowners’ information and important details of conversation
Confirm appointments placed with canvassers or sales representative
Issue appointments for reps to meet prospective homeowners
Quality control phone calls
Answer telephone calls from potential homeowners who are responding to advertisements
Contact homeowners to follow up on initial interaction
Update lead information and maintaining reports