Call Center Representative (Telecom)-PRN

SSM Health

2d

About The Position

It's more than a career, it's a calling. MO-SSM Health St Clare Worker Type: PRN Job Highlights: PRN Position The role is not eligible for benefits No guaranteed hours, minimum shifts are 2 shifts per month. As needed to provide coverage within the needs of the department Variable shifts-6:30AM-6:30PM OR 6:30PM-6:30AM There is no set schedule, and the shifts are Variable shift Job Summary: Answers incoming calls and performs triage of inquiries.

Requirements

• High School diploma/GED or 10 years of work experience
• No experience required

Responsibilities

• Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.
• Collects relevant caller data to assist with measurement, tracking and reporting activities.
• Track inquires, questions and answers and provide resolution.
• May perform clerical or administrative duties.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees