Call Center Representative

Swift7 Consultants-posted 7 days ago

$44,000 - $48,000/Yr

Full-time • Entry Level

New Orleans, LA

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We are seeking a highly motivated Call Center Representative to join our customer support team. In this role, you will serve as the primary point of contact for clients, providing guidance, information, and tailored solutions. You will play a key part in maintaining our reputation for delivering seamless, reliable, and customer-focused support.

Handle incoming and outgoing calls with professionalism and accuracy
Provide clear information, support, and solutions to customers
Document interactions and maintain detailed, organized records
Follow company guidelines to ensure consistent service quality
Collaborate with internal teams to escalate or resolve customer needs
Maintain a positive, service-oriented approach in every client interaction

Strong communication and interpersonal skills
Ability to handle calls with clarity, patience, and professionalism
Excellent organizational and multitasking abilities
Problem-solving mindset with attention to detail
Comfortable working in a fast-paced, client-focused environment
Reliability and commitment to consistent performance

Competitive annual salary of $44,000 – $48,000
Career growth and internal advancement opportunities
Skill-building through continuous training and professional development
Supportive team environment focused on collaboration and success
Stable full-time role with long-term potential

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