Call Center Representative
Bath Concepts Independent Dealers•Vancouver, WA
10d•Onsite
About The Position
Join the rapidly growing team at Santiago General Contractor Solutions, a leader in acrylic bath remodeling and home improvement. We specialize in creating beautiful, low-maintenance bathrooms, roofing, siding, and window solutions for homeowners. As our company continues to grow, we’re seeking energetic and personable Call Center Representatives to help connect customers with the services they need.
Requirements
- Excellent communication and interpersonal skills
- Previous call center or phone-based customer service experience
- Confidence handling objections and guiding conversations
- Basic computer literacy
- Positive, goal-driven attitude
- Ability to pass a background check
Nice To Haves
- Sales or telemarketing background is a plus
Responsibilities
- Outbound calls to homeowners to schedule consultations
- Answer inbound calls from interested customers
- Use a proven script while tailoring your approach to each call
- Accurately enter lead and appointment information
- Confirm appointments with both reps and homeowners
- Conduct follow-ups and ensure appointment quality
Benefits
- Competitive hourly pay + performance bonuses
- Uncapped commission potential
- Growth-focused, supportive work environment
- Paid training and development
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
