Call Center Representative

24 Hour Fitness • Houston, TX

17h • Onsite

About The Position

Celebrating over 40 years as an industry leader, 24 Hour Fitness is committed to
creating a healthier, happier world through fitness with over 270 clubs in 11
states nationwide. We provide a welcoming and inclusive environment, with
thousands of square feet of premium strength and cardio equipment, turf zones,
free weights, functional training areas, and more. Studio and cycle classes,
personal training, and innovative digital and virtual offerings are all
available options to keep our member's minds and bodies fit. Join us in creating
a healthy happier world by changing lives through fitness!

As a Call Center Representative, you are responsible for making warm calls to
potential customers, providing excellent customer service, and promoting our
products or services. This is a great opportunity for individuals with strong
communication and sales skills to thrive in a fast-paced and rewarding
environment.

Requirements

• Excellent communication and interpersonal skills
• Strong sales aptitude with the ability to persuade and influence other
• Ability to work well under pressure in a fast-paced environment
• Detail-oriented with good organizational skills
• High school diploma or equivalent
• Able to work 8-hour shifts

Nice To Haves

• Prior experience in the fitness or retail industry preferred.
• Knowledge of Membership System software preferred.
• Previous experience in telemarketing, inside sales, or outbound calling is preferred

Responsibilities

• Make outbound calls to potential customers using the provided lead
• Engage customers in conversation to understand their needs and preference
• Present and promote our products or services over the phone
• Provide accurate information and answer customer inquiries
• Use effective communication and negotiation skills to close sales
• Update customer records in the sales software (e.g., Salesforce)
• Meet or exceed sales targets consistently
• Collaborate with team members to achieve call center goals

Benefits

• paid time off
• medical and dental coverage
• 401k with match for qualifying positions
• a free gym membership
• discounts on products and personal training
• Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees