Call Center Representative

All Weather Seal of West Michigan IncWyoming, MI
19d$15 - $35Onsite

About The Position

Now Hiring: Call Center Representatives Location: Wyoming, MI Pay: $15/hr base + $5–$35/hr in performance bonuses Type: In-Person | Entry-Level | Part-Time & Full-Time Shifts Available Why You’ll Love Working with Us: Earn $20–$50/hr with hourly base pay plus uncapped bonuses Paid training with ongoing coaching and mentorship Growth opportunities in both the Marketing and Customer Service departments Fun, supportive team environment focused on collaboration and development Flexible shifts with evening and weekend options Kickstart Your Career in Marketing & Customer Service All-Weather Seal of West Michigan is a trusted leader in home improvement, and we're growing fast! We're looking for energetic, people-oriented individuals to join our Outbound Call Center in Wyoming, MI. As a Call Center Representative, you’ll connect with homeowners who have expressed interest in our services—no cold calling required—to generate leads and schedule appointments. If you're ready to grow your career in a fast-paced, positive environment, this is the opportunity for you!

Requirements

  • Strong verbal communication and listening skills
  • A positive, coachable attitude and team-oriented mindset
  • Customer-first focus and problem-solving ability
  • Basic computer knowledge (CRM experience is a plus)
  • Availability for evening or weekend shifts

Nice To Haves

  • CRM experience

Responsibilities

  • Engage with customers to discuss home improvement needs and generate qualified leads
  • Set appointments for consultations with our team
  • Answer questions and provide helpful, accurate product information
  • Log interactions in our CRM system and maintain up-to-date records
  • Collaborate with your team to refine skills and reach shared goals

Benefits

  • Earn $20–$50/hr with hourly base pay plus uncapped bonuses
  • Paid training with ongoing coaching and mentorship
  • Growth opportunities in both the Marketing and Customer Service departments
  • Fun, supportive team environment focused on collaboration and development
  • Flexible shifts with evening and weekend options
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