Call Center Representative (1753)
About The Position
US Heart and Vascular is in need of a full time Call Center Representative to join our team at Fort Worth Heart in Fort Worth, TX. About Fort Worth, TX: Fort Worth, Texas, offers a perfect blend of big-city amenities and small-town charm, making it an attractive place to live. With a lower cost of living compared to other major Texas cities, a thriving job market, and no state income tax, it's a great spot for professionals and families alike. The city boasts a rich cultural scene, from the historic Stockyards to world-class museums and entertainment districts. Plus, Fort Worth’s warm climate, outdoor recreation, and friendly community make it an inviting place to call home.
Requirements
- High School diploma or equivalent.
- 1 year of call center experience
- 2 years of customer service experience.
- Bilingual in English and Spanish is required.
Nice To Haves
- Healthcare knowledge is preferred but not required.
- Medical Assistant Certification is preferred but not required.
Responsibilities
- Schedule and verifies appointments as needed
- Answer incoming calls in a timely manner.
- Route calls as appropriate.
- Serve as back-up to check-in/check-out due to staffing shortage and patient volume.
- Any other duties as assigned or requested.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
