Call Center Representative – Healthcare Support

ChaseSource • Austin, TX

2d • $20 - $20 • Onsite

About The Position

Are you looking for a rewarding career where your work truly impacts others? We’re hiring Call Center Representatives to support healthcare providers and members across Texas Medicaid programs . You’ll be part of a professional, friendly team that helps families and providers get the answers and support they need. This is an excellent opportunity to grow your career , gain valuable healthcare experience , and work in a positive, people-first environment with room to advance.

Requirements

• At least 6 months of experience in a high-volume call center
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer proficiency (Microsoft Office experience a plus)
• Must reside locally and be able to commute to the office

Nice To Haves

• Microsoft Office experience a plus

Responsibilities

• Answer inbound calls from providers and members in a courteous, professional manner
• Assist with Medicaid-related questions about eligibility, claims, and program services
• Document all calls accurately and follow standard procedures
• Route calls to appropriate departments when necessary
• Maintain strong attendance, productivity, and quality standards

Benefits

• Competitive pay – $20/hour
• Monday–Friday schedule (no weekends!)
• Supportive team culture and professional environment
• Opportunity to build a long-term career in healthcare support
• Make a meaningful difference every day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed